01
Design & engineering
Drawings, dimensions, materials, functions and production details are translated into an agreed specification.
Factory tour
See how your fixtures
See how your fixtures
move from drawings
to finished pieces.
Mascustom is backed by five equity-partner factories in China. Our team manages design engineering, production, quality control and delivery across this manufacturing base, assigning each project to the factory capabilities it requires.
01
On-site visitsArranged around the relevant facility
02
Video walkthroughsAvailable when the project and facility allow
03
Project-specificSee the processes connected to your scope
Five-factory manufacturing base
The right factory capabilities
The right factory capabilities
for every part of the brief.
Our five equity-partner factories cover complementary materials and processes. Mascustom assigns and manages the work as one project, with one specification and one accountable team.
02
Material preparation
Relevant boards, veneers, stone, glass, metal, hardware and finishes are prepared around the project.
03
Woodworking
Cabinetry, panels and structural components are cut, shaped, assembled and prepared for finishing.
04
Metalwork
Frames, trims and fabricated details are formed and finished through the relevant specialist process.
05
Finishing & lighting
Surface finishes, glass, lighting and hardware are coordinated into the completed fixture.
06
Assembly, QC & packing
Completed work is assembled or trial-fitted as required, reviewed and protected for the agreed delivery route.
What a tour can cover
See the process
See the process
behind the proposal.
A useful visit focuses on the decisions that affect your project. We shape the tour around the product, current stage and questions your team needs answered.
Relevant equipment
See the equipment and workflow connected to your product type.
Material handling
Review how key materials and finishes enter the production process.
Sample development
Discuss prototypes, finish samples and approval points where relevant.
Production stages
Follow the sequence from preparation through assembly and finishing.
Quality checkpoints
Understand the checks connected to appearance, function and fit.
Packing approach
Review how completed work will be identified and protected.
Plan your visit
A focused tour,
A focused tour,
prepared in advance.
Share your product types, drawings, priorities and travel dates. We’ll confirm what can be shown and build a useful agenda around the project.
By appointment
Visits are scheduled in advance with the factory best matched to your project.
After scope review
Your brief helps us choose the facility and people most useful to meet.
Project-relevant route
The itinerary reflects materials, finishes, product type and production stage.
Safety requirements
Visitors follow the factory’s safety and access instructions.
Confidentiality
Photography and access respect factory and client confidentiality.
Remote alternative
A video walkthrough may be arranged when an in-person visit is impractical.
Inside our factory base
From material
From material
to finished fixture.
Replace these placeholders with real workshop, equipment, sample and packing images as your library grows.
Workshop capabilityMatched to the brief
Material libraryReferences and options
Detail developmentSamples and making
Final preparationQC and packing
Factory tour FAQ
Prepare for a
Prepare for a
useful visit.
The more we know about the brief, the more relevant the factory, process and agenda can be.
How is Mascustom’s manufacturing structured?
Mascustom is a factory-backed design and manufacturing company supported by five equity-partner factories in China. Our team manages the brief, engineering, production, quality control and delivery, assigning work according to each project’s materials, finishes, quantity and technical needs.
Can I visit a factory before placing an order?
A visit may be arranged after we understand the project scope and identify the most relevant factory. Availability depends on its production schedule, access requirements and the usefulness of the visit for your brief.
Can you arrange a virtual factory tour?
Where the factory and project allow, we can arrange a video walkthrough or recorded update focused on the relevant processes and questions.
Can I take photos during the visit?
Photography depends on the factory, production area and confidentiality obligations. We will confirm the rules before the visit.
What should I send before arranging a tour?
Share your product types, drawings or references, materials, quantities, priorities, target timing and preferred travel dates. This helps us select a useful route and prepare the right people.
See the making
Plan a factory tour
Plan a factory tour
around your project.
Send your product scope, priorities and preferred dates. We’ll confirm the most relevant visit or remote walkthrough available.