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Quality control

Quality is built
into every stage.

From approved drawings to packing release, Mascustom manages materials, dimensions, finishes and functions across our factory-backed production base.

Quality review during custom retail fixture production
01
Drawing-ledChecks follow the approved specification
02
Material-alignedSamples and finishes create the reference
03
Reviewed before shipmentFinal checks support packing release
Controlled from the start

Six practical
quality checkpoints.

The exact inspection plan depends on your scope, quantity, materials and risk points. We agree the relevant checkpoints before production.

Approved retail fixture specification
01

Specification lock

We align drawings, dimensions, materials, finishes, hardware and review requirements before production begins.

Material and finish samples
02

Material & finish confirmation

Samples, finish references and practical requirements establish what production should follow.

Custom fixture sample review
03

Sample or first-article review

Where the project calls for it, a sample or first completed piece is reviewed before wider production.

In-process production inspection
04

In-process inspection

Key stages are checked against the agreed details so issues can be corrected before they travel further.

Finished retail fixture functional check
05

Function & finish checks

Visible surfaces, moving parts, lighting, stability and assembly details are checked as relevant to the product.

Protected packing for custom fixtures
06

Packing release

Approved pieces move into the packing plan, with labels and protection matched to the delivery route.

Retail fixture materials and finish references
Inspection scope

What we inspect.

Every project has different risk points. We focus the checklist on the parts that affect appearance, function, assembly and delivery.

Dimensions & tolerances

Critical sizes are checked against approved drawings.

Materials & finishes

Visible materials, colours and surface quality follow agreed references.

Doors, drawers & locks

Moving hardware is reviewed for fit, alignment and operation.

Glass & lighting

Edges, fit, wiring and light performance are checked where included.

Stability & assembly

Structure and assembly details are checked for intended use.

Labels & packing

Identification and protection follow the agreed delivery plan.

Remote project review and documentation
A visible process

What your team
can review.

Clear references make remote collaboration easier. We agree what will be submitted, when decisions are needed and who signs off.

Approved drawings

The shared reference for dimensions and construction details.

Material samples

Physical or documented finish references as the project requires.

Progress updates

Photos or video can support review at agreed production stages.

Issue follow-up

Open items can be recorded, corrected and reviewed before release.

Pre-shipment review

A final record can confirm completed checks before dispatch.

Packing references

Packing labels and protection can be reviewed where relevant.

Quality control FAQ

Useful answers
before production.

Send the product type, quantity and specifications for a quality plan matched to your project.

Can we approve a sample before production?

Yes, when sampling is appropriate to the product and scope. We will define the sample, review method, cost and effect on the schedule before work begins.

What inspection records are available?

The record can include approved drawings, sample references, progress photos or video, issue lists and pre-shipment review materials. The exact package is agreed for each project.

How are quality issues handled?

We identify the issue against the approved reference, agree corrective action with the responsible factory team and review the result before the affected stage is released.

Is every unit inspected?

The inspection method depends on quantity, product complexity and risk. It may combine full checks of critical functions with an agreed sampling plan for repeated items.

Mascustom completed retail interior
Plan quality early

Start with a clear
specification.

Share your drawings, materials, quantity and destination. We’ll help define the right approval and inspection checkpoints.

Discuss your project